Services Offered

​Healthcare Navigation

• Guidance through the Mexican healthcare system

• Assistance understanding healthcare options

• Recommendations based on medical needs and preferences

• Coordination between providers and services

• Support navigating public and private healthcare options

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English-Speaking Physician Referrals

• Referrals to trusted English-speaking family physicians

• General practitioner referrals

• Walk-in and urgent care recommendations

• Home visit physician referrals when available

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Specialist Referrals

• Cardiology

• Orthopedics

• Gastroenterology

• Neurology

• Pulmonology

• Endocrinology

• Dermatology

• Urology

• Gynecology

• Oncology

• Ophthalmology

• ENT specialists

• Pain management specialists

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Hospital Referrals

• Recommendations based on medical condition and needs

• Assistance selecting appropriate private hospitals

• Coordination with hospital admissions departments

• Guidance regarding hospital services and costs

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Appointment Coordination

• Scheduling physician and specialist appointments

• Assistance with diagnostic testing appointments

• Coordination of follow-up appointments

• Assistance gathering medical records and reports

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Medical Advocacy

• Helping clients understand diagnoses and treatment plans

• Assistance preparing questions for healthcare providers

• Facilitating communication between patients and providers

• Support during complex healthcare situations

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Accompaniment Services

• Accompanying clients to medical appointments

• Assistance with translation and communication

• Support during consultations and procedures

• Assistance understanding provider recommendations

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Hospital Support & Advocacy

• Hospital visits and patient support

• Assistance communicating with healthcare teams

• Family updates when requested

• Coordination of discharge planning and follow-up care

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Home Visits

• Wellness checks

• Post-hospital follow-up visits

• Recovery support

• Medication review and education

• Coordination of additional services

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Nursing Services Coordination

• Private duty nursing referrals

• Home healthcare nursing services

• Wound care services

• IV therapy coordination

• Post-surgical nursing support

• Palliative care referrals

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Therapy & Rehabilitation Referrals

• Physical Therapy (PT)

• Occupational Therapy (OT)

• Speech Therapy

• Respiratory Therapy

• Cardiac Rehabilitation

• Home rehabilitation services

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Mental Health & Wellness Referrals

• Psychologists

• Counselors

• Psychiatrists

• Grief counseling

• Stress management resources

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Nutrition & Lifestyle Support

• Registered dietitian referrals

• Nutrition counseling

• Diabetes education

• Weight management support

• Healthy aging resources

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Diagnostic & Ancillary Services

• Laboratory testing

• Imaging services (X-ray, Ultrasound, CT, MRI)

• Mobile lab services when available

• ECG and cardiac testing coordination

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Pharmacy Assistance

• Medication guidance

• Prescription coordination

• Assistance locating medications

• Information regarding medication alternatives

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Medical Equipment & Supplies

• Wheelchairs

• Walkers

• Hospital beds

• Oxygen equipment

• Mobility aids

• Home medical supplies

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Dental, Vision & Hearing Referrals

• Dentists and dental specialists

• Optometrists and ophthalmologists

• Audiologists and hearing specialists

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Surgery & Medical Procedure Support

• Pre-operative preparation guidance

• Coordination of specialist consultations

• Assistance obtaining second opinions

• Post-operative follow-up support

• Recovery planning and referrals

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Medical Tourism Assistance

• Coordination of healthcare services for visitors

• Procedure planning and scheduling

• Hospital and physician referrals

• Follow-up care coordination

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Second Opinion Services

• Assistance locating qualified specialists

• Coordination of medical records

• Support obtaining expert reviews of diagnoses and treatment recommendations

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Insurance Assistance

• International health insurance guidance

• IMG insurance plan support

• Explanation of benefits and coverage

• Claims assistance and navigation

• Policy reviews and plan comparisons

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Emergency Preparedness

• Private911 enrollment and education

• Emergency healthcare planning

• Medical information organization

• Emergency contact preparation

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Call to Action

Need help navigating healthcare in Mexico?

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